Information according to the law EU Regulation no. 679/2016 (“GDPR”) and of Legislative Decree 196/2003 as amended by Legislative Decree 101/2018.
PRIVACY POLICY
This information (hereinafter “Disclosure”) is made pursuant to EU Regulation 679/2016 and the subsequent national adaptation legislation (hereinafter referred to as “GDPR”) and describes how the companies identified in point 2 below collect and process the Personal Data (with the term “Personal Data” will mean all the categories listed in the following point 3, considered together) of users or customers and covers data collection activities – both online and offline – through the various channels, such as the site web https://www.fontarnisi.com/ the apps, social networks, physical stores, and, more generally, all collection activities in which express reference is made to this Privacy Policy.
Fontarnisi s.r.l. may modify, supplement or update this Notice periodically, also in consideration of any changes to the applicable legislation or provisions of the Authority for the Protection of Personal Data. Substantial changes and updates to the Policy will be applied and brought to the attention of interested parties as soon as they are adopted by updating the link to the Privacy Policy in the footer of the Site. Fontarnisi s.r.l. invites the user to regularly consult this Statement to know the latest updated version so as to always be informed about the way Personal Data is collected and used. In case of modifications that significantly affect the rights of the registered user Fontarnisi s.r.l. will inform registered users via e-mail and the communication will be made with reasonable notice.
WHO WE ARE
Fontarnisi s.r.l., as an independent data controller in the processing of personal data, pays the utmost attention to the security and confidentiality of personal data.
Fontarnisi s.r.l. deals with:
– manage the website www.fontarnisi.it.
– organize the activities related to the virtual store and manage the purchase of products and services from the virtual store.
WHAT PERSONAL DATA CONCERNING IT MAY BE COLLECTED
Fontarnisi s.r.l. can collect autonomously for its business some categories of personal data that concern you (with the term “Personal Data” will mean all the categories listed below, jointly considered). In particular, in the relevant activities, Fontarnisi s.r.l. can collect:
– Contact details – name, surname, address, telephone number, e-mail address and any other data spontaneously released by you within the Sites to proceed with online orders and to register.
– Demographic data and interests – data describing your demographic characteristics or habits, for example the date of birth, age or age range, gender, geographical origin (postal code / postal code), preferred products, hobbies and interests and information about the family or lifestyle.
– Payment data – information relating to the purchase made by you and the related payment (eg credit / debit card number, IBAN). These data will be processed only to the extent necessary in the event of payments and if you have not opposed the processing by changing your settings from “My Account” of the Sites, from the “Payment Methods” section saved for subsequent purchases.
– Social Log-In – information about your Social account as well as other data you give to the Social Network used to log in to the Site, which can be communicated based on the privacy preferences that you have set on this Social Network.
– Contact details – name, surname, address, telephone number, e-mail address and any other data you spontaneously and in any way released.
– Payment data – information relating to the purchase made by you and the related payment (eg credit / debit card number, IBAN). These data will be processed only for the time necessary for the purchase.
Fontarnisi s.r.l. as a rule, it will not treat Personal Data concerning personal beliefs, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, information relating to health, sexual life or sexual orientation (hereinafter referred to as ” Particular Data Categories “). In the event that it is necessary to treat the Particular Categories of Data, Fontarnisi s.r.l. undertakes to process such data in accordance with applicable legislation. The legal basis of this treatment is, as a rule, the fulfillment of a legal obligation, it being understood that Fontarnisi s.r.l. will ask for your explicit consent if there is no concrete legal obligation to process such data.
HOW WE COLLECT YOUR PERSONAL DATA
Fontarnisi s.r.l. can collect and process your Personal Data, according to their respective activities, in the manner described below.
Fontarnisi s.r.l. collects your personal data:
– if you register on the Site in the ownership or availability of Fontarnisi s.r.l.
– if you proceed to online purchases.
If you provide Personal Data on behalf of someone else, you must always make sure, in advance, that the interested parties have read this Privacy Statement and have given their consent where necessary. Fontarnisi s.r.l. asks you to help on keeping your Personal Data up to date, informing in case of any changes.
OBLIGATORY OR OPTIONAL NATURE OF PROVIDING DATA AND CONSEQUENCES OF AN EVENTUAL REFUSAL
The Personal Data required for registration on the Site or identified with an asterisk in the forms relating to the various activities are necessary to allow the registration itself, as well as the data required to allow the use of the purchase and/or booking function to be used and/or online order or for the provision of the specific service requested. Unnecessary Personal Data is not identified with an asterisk in the various forms and may not be returned without any consequence.
FOR WHAT PURPOSE ITS PERSONAL DATA CAN BE USED
Fontarnisi s.r.l. you may process your Personal Data for one or more of the purposes set out below and on the basis of the legal assumption from time to time indicated.
A) Fulfillment of purchase orders formulated through the Sites and activities related to the management of orders (eg: supplying e-commerce services, sales and after-sales customer assistance, communications with the customer on the status of the order, receiving his requests for information relating to the products purchased, management of payments, reports, home delivery and / or collection on your part at the agreed point of sale, etc.); as well as to guarantee the correct fulfillment of the obligations provided for by the law, including the legislation on prize events in the event of your participation in them.
Your contact details and payment data can be processed by Fontarnisi s.r.l. in order to fulfill your purchase order formulated by filling out the special form on the Sites.
Condition for processing: execution of a contract of which the interested party is a party and fulfillment of the legal obligations connected to this contract. The provision is mandatory to process your order; in default we will not be able to give you course.
B) Website registration, also through the Social Log-In system – to simplify registration operations using the information already provided to one’s Social Network.
Fontarnisi s.r.l. you may process the Contact Data to enable you to complete the Site registration process and allow you to access your Personal Area in order to: (i) download documents related to the services you have purchased from your Personal Area; (ii) to process other requests made through the website. Registration on the Site may take place, where you voluntarily decide to use it, even with the Social Log-In mechanism. In this way you will not have to enter the data necessary for registration (such as contact data), which will instead be communicated by the Social Network through which the Log-In is carried out. It should be noted that in this case Fontarnisi s.r.l. may process the data of the Social Log-In, that is not only those relating to your Social account but also any other personal data that could be made visible according to the preferences set by you or based on the privacy policy of the Social Network itself. We therefore invite you to read the privacy policy of your Social Network, also for further information regarding these preferences.
Condition for processing: fulfillment of contractual obligations, to allow you to register on the Site, it being understood that you are not obliged to use the Social Log-In to complete the registration.
C) Account management in case of registration to the Sites for the use of the relative services.
The use of the Sites does not require the creation of a personal account; however, to access some pages reserved for registered users, you will have to create one and become, in this way, a registered user.
The Personal Data you provide may be processed by Fontarnisi s.r.l. for managing your personal account on the Sites.
Prerequisite for processing: execution of pre-contractual measures required by the interested party and execution of a contract to which the interested party is a party. The conferment is obligatory for the creation and management of the account; in default we will not be able to give you course.
D) Marketing activity.
Your contact details can be processed by Fontarnisi s.r.l. for marketing and advertising communication purposes (also customized, in the case of consent provided pursuant to the following point F), implemented through automated contact methods (e-mail, SMS and other massive messaging tools, etc.) and traditional methods of contact (for example, paper mail, telephone call with operator) or for market research and statistical surveys, if you give us appropriate consent and within the limits of what is described in the relevant formula.
Your contact details may also be processed by Fontarnisi s.r.l. for the periodic sending of communications aimed at informing you about promotional sales initiatives, including periodical ones (eg. Newsletter aimed at keeping you updated on products and services or initiatives promoted by Fontarnisi s.r.l.).
Condition for processing: the consent of the interested party.
Failure to grant consent to marketing activities does not entail consequences on contractual relationships. The consent can be revoked at any time by means of the contacts indicated below in the section “Your data protection rights”. In addition, you may at any time indicate the preferred contact method among those listed above and may object to the receipt of promotional communications through all or some of these contact methods.
E) Sending of newsletters for the promotion of products and services similar to those covered by a previous purchase.
Your contact data concerning only the e-mail coordinates can be used by Fontarnisi s.r.l. for promotional purposes relating to products and services similar to those covered by your purchase.
Condition for treatment: legitimate interest of Fontarnisi s.r.l. to maintain an effective contractual relationship with you.
Your right to object to this processing right away (i) through the appropriate link at the end of each e-mail remains, (ii) modifying your preferences from the “My account” section on the Sites, or (iii) for by means of the contacts indicated below in the section “Your data protection rights”.
F) Profiling Activities.
Each Holder may use the Personal Data for profiling purposes, including, but not limited to, the processing of Personal Data relating to your choices, purchase habits and preferences, the geographical area of reference, analysis of data relating to any registration to the Sites and the use of the same, goods or services purchased, consumption range, level of expenditure incurred, active services, frequency of use, as well as for the creation of profiles (individual and / or aggregated) for the improvement of services and / or products offered by Fontarnisi s.r.l., as well as to propose customized commercial communications that could be of interest to you in the event of consent pursuant to the preceding point D). The profiling activity can be carried out also using the data collected for the purposes referred to in the previous point C).
Condition for processing: the consent of the interested party.
Failure to grant consent to profiling activities does not entail consequences on contractual relationships. Consent may be revoked at any time by means of the contacts indicated below in the section “Your data protection rights”, also in relation to the methods of processing your data.
G) Defense of rights in the course of judicial, administrative or extrajudicial proceedings, and in the context of disputes arising in relation to the services offered.
Your Personal Data may be processed by Fontarnisi s.r.l. to defend their rights or act or even make claims against them or third parties.
Condition for treatment: legitimate interest of Fontarnisi s.r.l. to protect their rights.
You have the right to object at any time, for reasons related to your particular situation, to the processing of your personal data carried out by Fontarnisi s.r.l. for the pursuit of its legitimate interest. The opposition request must be addressed to the following address: fontarnisisrl@legalmail.it.
H) Analysis and improvement of services.
Your Personal Data may be processed by Fontarnisi s.r.l. to analyze and improve its services with a view to customer satisfaction by identifying the degree of customer satisfaction with the services and / or products supplied (eg purchases, course delivery, events, etc.) and to gather other useful information for the purpose to adapt their processes to what will emerge from the survey itself.
Condition for treatment: legitimate interest of Fontarnisi s.r.l. to maintain an effective contractual relationship with you.
You have the right to object at any time, for reasons related to your particular situation, to the processing of your personal data carried out by Fontarnisi s.r.l. for the pursuit of its legitimate interest. The opposition request must be addressed to the following address: fontarnisisrl@legalmail.it.
HOW WE KEEP YOUR PERSONAL DATA SAFE
Fontarnisi s.r.l. use appropriate security measures in order to improve the protection, security, integrity and accessibility of your Personal Data. All your Personal Data are stored on our secure servers (or paper copies appropriately stored) or on those of our suppliers, and are accessible and usable according to our standards and our security policies (or equivalent standards for our suppliers).
FOR HOW LONG WE KEEP ITS DATA
Fontarnisi s.r.l. keep your personal data only for the time necessary to achieve the purposes for which they were collected or for any other legitimate related purpose.
Your personal data that are no longer necessary, or for which there is no longer a legal prerequisite for its conservation, will be irreversibly anonymized or destroyed in a secure manner.
Below are the storage times in relation to the different purposes listed above:
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- Fulfillment of purchase orders formulated through the website and activities related to the management of orders: the Personal Data processed for the execution of the purchase order through the Sites will be kept by Fontarnisi s.r.l. for the time necessary to manage the contractual obligations and subsequently for 10 years.
- Account management in case of registration to the Sites for the use of the relative services: the Personal Data processed for the management of the accounts on the Sites will be kept by Fontarnisi s.r.l. for 24 months from the date of your registration to the Sites.
- Promotion of products analogous to that of a previous purchase: the Personal Data processed for this purpose may be kept by Fontarnisi s.r.l. for 12 months from the date your previous purchase (subject to your opposition formulated before).
- Marketing activities to provide promotional offers: Personal Data processed for this purpose may be kept for 24 months from the date on which Fontarnisi s.r.l. has obtained your last consent for this purpose (except for your earlier revocation).
- Profiling Activities: Personal Data processed for this purpose may be stored for 12 months from the date on which Fontarnisi s.r.l. has obtained your last consent for this purpose (except for your earlier revocation).
- Defend their rights in the course of judicial, administrative or extrajudicial proceedings, and in the context of disputes arising in relation to the services offered: Personal Data processed for this purpose will be kept by Fontarnisi s.r.l. for 10 years.
- Analyze and improve its services: Personal Data processed for this purpose will be kept by Fontarnisi s.r.l. for 12 months.
TRANSFER OF DATA IN NON-EU COUNTRIES
Fontarnisi s.r.l. you may need to transfer your data to countries that do not belong to the European Union (EU) or the European Economic Area (EEA) (hereinafter the “Third Countries”) whose data protection laws may be of a lower standard than those of the EEA. In the latter case, Fontarnisi s.r.l. will ensure that all your data accessible outside the EEA is treated with appropriate safeguards. Fontarnisi s.r.l. will provide adequate guarantees and safeguards for such cross-border transfers, in accordance with the provisions of the legislation on the protection of personal data; these include the use of Standard Contractual Terms approved by the European Commission, Codes of Conduct and / or Binding Business Rules. These clauses impose similar data protection obligations directly on the recipient, unless we are allowed by the applicable data protection law to transfer the data without such formalities. Some Third Countries, such as Canada and Switzerland, have been authorized by the European Commission as they provide similar protection to that of the EEA legislation on data protection, and therefore no additional legal protection is required.
CONTACTS
The contact details of Fontarnisi s.r.l. are the following: fontarnisisrl@legalmail.it
FONTARNISI S.r.L. Via Selve Piane n. 13 – 67069 – Tagliacozzo (AQ) ITALY
YOUR RIGHTS IN THE FIELD OF DATA PROTECTION AND YOUR RIGHT TO PREPARE CLAIMS BEFORE THE CONTROL AUTHORITY
Under certain conditions you have the right to ask:
– access to your personal data;
– a copy of the personal data you provided (c.d. portability);
– the correction of the data in our possession;
– the cancellation of any data for which Fontarnisi s.r.l. no longer has any legal basis for processing;
– revocation of your consent, if the processing is based on consent;
– the limitation of the way in which Fontarnisi s.r.l. they process your personal data, within the limits set by the current legislation.
Right of opposition: You have the right to object at any time, for reasons related to your particular situation, to the processing of your personal data carried out by Fontarnisi s.r.l. for the pursuit of its legitimate interest. The opposition request must be addressed to the following address: fontarnisisrl@legalmail.it
The exercise of the aforementioned rights is subject to some exceptions aimed at safeguarding the public interest (for example the prevention or identification of crimes) and interests of Fontarnisi s.r.l. In the event that you exercise any of the aforementioned rights, it will be the responsibility of Fontarnisi s.r.l. verify that you are entitled to exercise it and will be given feedback, as a rule, within a month.
For any complaints or reports on how to process your data Fontarnisi s.r.l. they will make every effort to respond to your concerns. However, if you wish, you can forward your complaints or reports to the authority responsible for data protection, using the relevant contact details: Guarantor for the protection of personal data – E-mail: garante@gpdp.it – Certified mail: protocol@pec.gpdp.it.